Just Don’t Overthink It

Once in a while, I try to actually imagine myself as a doctor. It feels surreal, though, like I’m watching myself through several degrees of separation. Like Joey from Friends watching himself act as Dr. Drake Ramoray on TV. And what I see myself doing isn’t particularly impressive, either. It’s not like I’m holding a test tube and exclaiming I’ve found the cure for cancer (which I’ve heard is how that sort of thing happens) and I’m not figuring out a difficult diagnosis just by glancing at a patient’s labs. Instead, I’m simply walking into a patient’s room and greeting them.

“Hi ____! I haven’t seen you in a while. I suppose that’s a good thing, huh? So tell me, how are you? How are the kids?”  Maybe I stride toward the bed and take the patient’s hand in both of mine. Maybe I’m greeting the patient’s spouse with the familiarity of an old friend. It’s always something like that. Always friendly, confident – almost intimate. This scene means so much to me because it means that the ideal me has established rapport with a patient through previous encounters. It’s the idea of being comfortable with myself and the patient, having the knowledge that I can and will do everything possible to help this patient. That’s such a basic concept, right? Yet it seems unattainable to me right now as I face my third year with both excitement and fear.

When I was shadowing as a first year, I remember the doctor making a joke to the patient. The patient laughed uproariously, and I chuckled in the corner. I don’t even remember what the joke was, but later, in the hallway, my mentor pulled me aside with a very serious expression. “You know, I only made that joke because I’ve known the patient for a long time. You shouldn’t joke around like that if you don’t know how the patient will react.” I nodded vigorously. I wouldn’t dream of it.

Later that day, while Dr. A was typing away at the computer, I noticed that one of her patients was wearing a University of Michigan fleece. “My parents went to U of M,” I ventured. “I grew up in Ann Arbor.”

“Oh really?” he smiled. A patient (one of many) expressing kindness toward a medical student. “Awesome. Go Blue!”

“Go Blue!” I agreed. And that was my first step into the world of Regular Conversation with Patients. Still, being comfortable with patients was a dream in the distance.

Fast forward to second year. It was the second half of the academic year, and I suppose we had learned enough “clinical skills” to be sent into patients’ rooms by ourselves. We were assigned to seek out one patient a week to talk to. It was my third or fourth time, so I had finally stopped saying my name like a question.

The patient I was talking to (whom I’ll call Mr. S) was a guy in his mid-50s, and we were getting along well. He had a minor head injury and was just killing time as they waited for his CT scan to come back. I finished obtaining the information for what later turned out to be a mediocre write-up. (I heard once that all medical students have a lot to write about a patient’s social history and very scarce information about anything else. It’s true!) Mr. S had pulled out his phone and was showing me photos of the motorcycles he collected with his brother. Then he showed me pictures of his brother’s kids. He also showed me photos of horses that he downloaded off of the Internet because he really liked horses.

“Hey, it’s been a few hours since I ate. Can you hand me my bag over there?” Mr. S pointed at a blue cooler on the chair. Once I brought it over, he unzipped it, rummaged through all the pill bottles he stored in there, and found a yogurt cup at the bottom. “Could you get me a spoon?”

I was happy to oblige. “But wait a second,” I teased. “Are you supposed to be eating or are you just trying to trick me?”

He laughed, but then his face fell. “I’m not sure.”

So I went to get a spoon and ask a resident for permission. It turns out that he was not allowed to eat until they got the results back. I ended up feeling guilty, like I’d robbed Mr. S of his chance to eat yogurt by making what I thought was a harmless joke. At the same time, it’s probably a good thing that I had asked first. It was a little thing, but I can just imagine that if a resident saw him eating yogurt after I left, they’d ask, “Who let you eat this?!” And I’d be in sunglasses with my collar up, shuffling out the door and never coming back.

What did I learn from all this? With each patient interaction, I catch a glimpse of how complex our relationship with patients can be. Maybe nothing I ever say to a patient can just be a lighthearted joke. Patient care is too serious for that kind of luxury. But I still believe that a physician can only provide thorough care by investing in conversations outside of the script. As medical students, we have the amazing opportunity to spend time on getting to know a patient so that they know we care about them as a team.

Well then, here’s to starting MS3. Hopefully I can keep the big picture in mind as I focus on sounding intelligent, not getting lost, and seeing things I may never get the chance to see again!

Just Don’t Overthink It

Beneath the Surface

I’d like to thank you ahead of time for indulging me, because I’m about to spend an entire post airing out a few of the worries and fears that have been building up. You know, when people ask me how med school is going, my answer is usually, “Great! I love it!” I dislike talking about myself to a fault, to the point where I think I subconsciously cut conversations short with a boring answer so I don’t have to continue saying things about my life. (I’d rather think that, than face the fact that I might actually be boring!) Anyway, I do love my experience as a medical student so far, and I will continue to talk about that in other posts, but it doesn’t mean that I don’t often feel unsettling fear or doubt. Here, I try to put these feelings into words so that they don’t overcome my ability to participate in the moment and continue learning as actively as I can.

First, I’d like to address the exhaustion that I’ve been giving in to more often lately. When I first started undergrad, I said “yes” to everything I was invited to. I’m not kidding! I told myself that to say “no” meant that I would miss out on making friends early. As an example, I forced myself to sit with new people at lunch in the freshman cafeteria every day until one day, I sat down with a group of people and they proceeded to ignore me because they already knew each other too well. I ended up attempting (failing) to keep up with their conversation, and then realized I was probably being annoying. At that point, I realized that we had passed the Time when sitting with random people was Socially Acceptable. (Though some people had the ability to continue throwing themselves into groups of new people throughout the year and integrating just fine. I had limits even as a bright-eyed freshman.) Please don’t feel sorry for me, I’m just giving an example of how hard I tried during freshman year to meet new people. Now, I feel tired after 6 hours of class, and can’t bring myself to go to events that I was originally interested in. I often spend lunchtime trying to recharge so I can face people again later. It’s not that I dislike talking to others – in the moment I really enjoy talking to friends and just being in everyone’s presence. I just no longer have that mentality of “forcing” myself to do anything. I’ve come to terms with the extent of what I call my social stamina, but I just wonder if this will affect my capacity to function after a long day of talking to patients.

Second, I think I have a hard time committing to things I was originally very excited to start. I have about ten Word documents with unfinished posts and ideas for this blog. The ratio of my half-finished knitting projects to finished ones is ridiculously high. I started a collection of recipes I like, and it currently has two recipes in it. This is a trait of mine that I’ve wanted to work on improving for a long time, and each time I get interested in something new, I promise myself that I’ll stick to it. We recently finished our midterms, and I’ve found myself with some extra time. I decided to pull up the Note on my phone where I’ve been keeping a list of books I want to read. It was a fun walk down memory lane – apparently I wanted to re-read “Eragon” at some point – and I decided to check “The Wheel of Life” by Elisabeth Kubler-Ross out of our school library. This morning, I read about three chapters before I impulsively decided I should write this blog post instead. I’m afraid that I will live my life with a whole lot of 30% hobbies instead of completely focusing on a few passions. And how will that affect my ability to decide on a specialty? As an aside, I found another note in my phone of Things to Do Before Chicago, which I felt unusually sentimental about – it’s already been more than a year since we started med school! Time really flies. The note included things like “dry clean,” “transfer stuff to hard drive,” and “clean [my dog].” Ominously, “tell my brother about itinerary” isn’t checked off as done, so I hope that living uninformed of whatever this itinerary was hasn’t affected him.

Finally, perhaps most seriously, sometimes I have this fear that my capacity to care for others is only based on what I think of myself. For example, I’m really fond of a certain memory from back in preschool. My friends and I were at recess, and we were rooting around in the dirt for worms to collect in our buckets as usual, which I hope is a normal activity for children to participate in. One boy with bright white skin and light sandy hair came to join us, even though my other friends didn’t really like playing with him. He was blind and could never find any worms. Anyway, long story short, everyone ignored him while showing off the worms that they found. I remember that partway through recess I started giving him half of my worms so that he could have some to show off, too. It’s not that I remember that recess fondly because he was especially happy that I gave him some worms. I don’t even know if he was that excited about it. Instead, I mostly feel proud that my three- or four-year-old self was nice enough to know not to exclude somebody who had joined us. Does that translate to who I am now and what my motivations are? Am I only empathetic because I couldn’t think of myself as a good person otherwise? What if I were only nice to people because that made me feel better about myself? Is that okay?

I like to end every post with something optimistic, so here it is. Keeping a constant log of my flaws and fears in my brain is a very draining process. I think that by putting these negative thoughts into words, I will be able to parse out what I’m okay with and what I want to change. I can’t say that I can change that much, because these are worries that I’ve had for years, but I can at least continuously make an effort. Right?

Beneath the Surface

Stepping Up To The Plate

Recently, I’ve started shadowing a fantastic geriatrician. In my first blog post, I talked about being more engaged when shadowing as a medical student. Now, we’ve learned how to take an HPI and perform most of the basics of a physical exam, so we actually get to interact with the patients directly to practice these steps. However, I’ve been struggling with the idea that while it’s an honor to be learning in such an amazing teaching hospital, as a first-year medical student I really haven’t learned enough to be of any real help to the patient – I’m just going through the motions of what I learned in class. The real physician comes in right after me and basically re-asks the questions I’ve asked and performs the relevant steps of the physical exam herself. I mean, I understand that this learning step is necessary so that we know enough one day to help our own patients, and that the patients we talk to now gave consent for us to “practice” with them, but these patients are real people, and they’re here right now to see the physician to get real help. I’m just hindering that process without bringing anything to the table.

I was especially anxious about this idea the second time I shadowed the geriatrician (I’ll call her Dr. G). I followed Dr. G into the room and she explained to the patient, Mrs. T, that I was a first-year medical student (“she’s brand new!!”) and that I would be asking her a few questions. Would that be okay?

I remember that Mrs. T’s daughter was also there, and she said, “Oh,” in a way that sounded disappointed to me. I suddenly realized that my first mistake was to follow the physician directly into the room, because it put a kind of pressure on the patient to say “yes” to letting me practice on her, the alternative being that she would have to say “no” to my face. I wanted to back out of the room in case Mrs. T felt uncomfortable that I was there, but it was too late. I just stood there in a white coat that was too big and smiled in a suitably polite way. Look at this brand new, harmless face.

Before we had entered the room, Dr. G had explained to me quickly all the things that had happened to Mrs. T since her last visit here, including an incident of low blood pressure listed in her records.

I could tell right from the start the Mrs. T didn’t want any nonsense. I started off by asking her how her health had been lately (start broadly, I had learned). When asked what brought her in today, she said, “I don’t know, I set up an appointment and you guys asked me to come in today.” That’s fair.

Then I asked her about how they’d told her she had low blood pressure at one point, and how her blood pressure was lately. Any dizziness or fainting recently? At this point, Mrs. T’s daughter cut in. “Her blood pressure? That was so long ago – it must have been at least a year ago! Of course it’s normal now.” Oops. I guess that visit had been longer ago than we had thought.

I continued to ask the questions that I had been taught to ask. “So how has your health been since your last visit? Has anything changed? Anything you might want me to tell Dr. G about?”

Finally, Mrs. T seemed to want to tell me something. “Yes, you see, I get really tired easily from walking or raising my arms now, and it wasn’t happening before.”

I perked up. I knew what to ask next. “Can you describe what you mean? Do you get short of breath?”

“No, it’s not that I can’t breathe, it’s my arms and legs. They get tired, you know, when I walk up some stairs or if I’m trying to comb my hair, like this.” She put her hands behind her head to demonstrate.

Should I press further? If this was her main complaint, I wanted to make sure I understood what she meant. “Okay, so do you feel pain when you do those motions? Do you get sore?”

Mrs. T started to get exasperated. “No, no, it doesn’t hurt, I just get tired.” Then she paused and stared at me, as if realizing that I was rather incompetent. “Haven’t you ever felt tired before?”

I didn’t know what to say. I laughed a little, then cut it short in case she thought I wasn’t taking her seriously. I hurried to explain, “I’m asking all these questions because I want to know exactly what this tiredness is like, so that I can explain it to Dr. G.” In addition to learning how to ask the right questions, we have to learn how to respond appropriately to every comment a patient makes. You have to show that you’re empathetic, without pretending to know how the patient feels (how would you know?), and you have to laugh at all the right times, nod at all the right times, and say “that must be difficult for you” at all the right times.

Anyway, I started struggling to think of what questions I should ask next, without knowing her full medical history and for fear of asking questions that would waste her time. What I should have done was ask about her social surroundings: how things were at home, who she lived with, how her day-to-day life was, if she was able to take all her meds, all things that are extremely important for geriatric patients. But in the end, I left the room after what I felt was too short an amount of time, thanking her for talking to me and promising that I would bring Dr. G with me.

After Dr. G came back in and asked Mrs. T all the questions I had just asked but in a better way, I observed that Mrs. T started opening up more about what other things had been bothering her recently. At the end of the visit, Mrs. T even stood up and hugged Dr. G. I was in awe at how much Dr. G cared about her patients and how much they loved her back. At the same time, I was feeling a little like an extra on a TV show. On your cue, you walk across the screen, maybe do a little something, say a few things, and then off you go. Back to the real show.

Then, Dr. G asked Mrs. T, “Well? How was our student today? Did she treat you okay?” I felt unexpectedly nervous. But Mrs. T turned, opened her arms to me and said “Come on over here!” She hugged me and kissed my cheek, then said, “Every time I come to this hospital, I always feel so welcomed. You all treat me so well.” It’s almost ridiculous that I’m even writing about this because the hug was such a small event and I’m sure it wasn’t an uncommon occurrence. But both Dr. G and Mrs. T will never know how much it meant to me to be included like that. I am part of the team, if only for this afternoon, I thought happily.

What I realized is that even though we’re not even close to the diagnosis and treatment step of the job yet, we still have an important role as first-year medical students. First of all, we represent the hospital system as a whole. If even the students at the bottom of the ladder genuinely care about the patients’ well-being, then it must mean that the entire team is truly invested in their care. If the patient has a bad experience with a medical student, they might leave the session thinking, “I had a bad experience at this hospital today.” We aren’t just background characters in this regard, because we have a real responsibility to present ourselves well.

Second of all, once in a blue moon you get to actually do something for the patient. I can’t tell you how excited I was the most recent time that I was shadowing Dr. G, when one of the patients suddenly turned to look at me directly. “Honey, do you think you could get me a little bit of water? I’m actually quite thirsty right now.” I almost leaped out of my chair in my hurry to oblige. Where had I just read that by the end of medical school, we’ll all be very good at getting patients water? I felt so happy that I was able to do something for the patient while I was there, no matter how small it was. Maybe I shouldn’t mention that I then proceeded to walk back into the wrong patient’s room without knocking and, mortified, had to ask a nurse which room Dr. G was actually in. That’s from my bad sense of direction, which is a whole other story altogether.

Stepping Up To The Plate

Almost Bilingual

As an Asian-American, I’ve become increasingly aware of how the culture I was brought up in has shaped who I am, how Taiwanese culture has melded into my everyday life. My family recently celebrated Lunar New Year together, and I helped my mom prepare all the traditional foods we would eat the night before, including various cakes (fa gao and nian gao), fish, and vegetable dishes (chang nian cai), to ensure we would have a prosperous year. However, when celebrating Thanksgiving in November with my friends, I had to Google “Thanksgiving dishes” to figure out what I could cook for the potluck, because I didn’t have much experience with “traditional” American Thanksgivings. The other day, I was watching Chopped, a cooking competition TV show, and became very indignant when even the judges were bashing on how Thousand Year Egg tastes. Some of the contestants tried to fry the egg, and the contestant that got the most compliments made a mayonnaise out of this delicacy – how outrageous!

I realize that my previous examples are all about food, but that’s not the only area of my life affected. Another major part of who I am is my bilingualism. Growing up in the states, I attended Chinese school and always spoke Chinese at home, so I am comfortable with verbal Chinese. However, my literacy level is probably that of a first grader, and when I speak, it’s still obvious that I’m not a native speaker. This year, I’ve had the unique and amazing opportunity of working on the board of a free clinic that serves patients who predominantly speak Chinese. I always assumed that as a physician, I would tell my patients that I spoke both English and Chinese, and that I could accommodate them if they were more comfortable speaking (Mandarin) Chinese than English. I figured to get there, I would just have to study up on medical Chinese vocabulary. However, my experience as a med student volunteering at this free clinic has helped me realize that since Chinese isn’t my dominant language (even though it was my first language), the situation is much more complex and I would have to make a lot of progress before I could lay such claims.

I’ve learned how frustrating it is to come up against a hard roadblock in terms of communication, to be on the edge of saying something but not finding the right words. I’ll give an example. I was listening to a patient who recently moved here from China talk about going to a community center for tai chi. I perked up. I wanted to say My parents do tai chi as well, because I just wanted to make some light conversation. But what was the verb for “doing” tai chi? Later, I remembered how to say it – da tai ji quan. But at the moment, the mental translation didn’t happen on time, so instead I said nothing and smiled. Besides, it’s not like the comment would have made a difference in the outcome of the visit. But that’s what I’ve found disappointingly difficult on many occasions: making casual conversation, witty banter, or joking around in Chinese to make the patients feel at ease. Without feeling completely at home while speaking the language, I’m unable to have the relaxed, back-and-forth conversations that I could have in English.

Here’s another example. I was speaking to a visiting physician from China with some of my peers during a Medical Chinese session, and she was talking to us in rapid Chinese about the differences between physician compensation in China and in the U.S. I can tell you right now that I understood very little of the conversation. How frustrating – though I may not always be able to respond with completely well-formed thoughts, I can understand everyday conversations in Chinese with little trouble. But here, she was using vocabulary that I had never heard before in my life. I was on the edge of comprehension, but I experienced so many lapses in understanding that I couldn’t piece together exactly what she was saying. It’s a weird feeling, understanding all the sounds of a language and yet not comprehending. It’s very different than, say, if I were to listen to someone speaking Russian, because I have no idea what their vowels sound like, how some of the syllables are even formed, and what kinds of inflections they use in speech. To me, hearing a very technical conversation in Chinese is like when those programs play a sentence in English backwards and suddenly the whole thing doesn’t makes sense anymore. I ended up trying to stay engaged, but I could rarely make meaningful contributions to the conversation.

Being bilingual on a basic level also means that I’ll never be able to create an even playing field with someone who isn’t comfortable with speaking English. Whichever language we choose to speak, one of us will not be able to fully express ourselves. What this means is that at the free clinic I’ll be writing down in English the symptoms the patient is describing in Mandarin Chinese before the interpreter has translated it, or I’ll nod along as the patient is talking. We have an excellent Cantonese interpreter, but since the dialect is different, she once was at a loss for how to translate “numbness” from English to Mandarin. I quietly suggested a phrase, and the patient looked bewildered. Why is this interpreter here if the medical student speaks Chinese? There was a great piece about the issue of doctors believing they can communicate with patients in another language called “The Danger of Knowing ‘Just Enough’ Spanish” that really stuck with me. I know I can’t go without an interpreter, because if there’s even a small gap in the translation, a lot could go wrong.

Still, I don’t think it’s impossible that I can one day speak Chinese in the medical setting well enough to at least make my patients feel more comfortable. I have had two primary care physicians that advertised that they spoke Chinese, and my mom was talking to me about how she liked one much more than the other. “It’s strange, they’re both American-born and their levels of Chinese-speaking are the same,” she commented. I think one factor was that one was much more enthusiastic to talk to us in Chinese, even if she spoke with an American accent, whereas the other was more abrupt and business-like. Beyond learning medical terms, I want to keep practicing speaking Chinese in my everyday life so that I can break out of that shell of reluctance when speaking with patients. It’ll be an active process of learning instead of a passive one, but communication is key in a doctor-patient relationship. If I can make even a small subset of my patients feel more at ease talking to me, then I think the process will be worth it.

Almost Bilingual

Crazy Thoughts

For a reading workshop during our MS1 symposium, we read “The Use of Force” by Dr. William Carlos Williams, who was a physician that was more well-known as a poet. The short story was first published in 1938 and describes an encounter between a pediatrician and a little girl with diphtheria. The child is not cooperative during the interaction, and he ends up prying her mouth open forcefully to get a look at her throat. During our discussion of the story, which included a group of first-year med students led by a psychiatrist, I believe that we all agreed that we didn’t like the way the physician treated his patient, and that we were glad the encounter was a fictional story. We then had a conversation about different motivations when working with patients and whether there were more appropriate ways to deal with ingratitude. However, something about the character’s narration of his inner emotions resonated with me, which made me pretty uncomfortable. It’s not that I’d ever been gripped by fury and violence when interacting with a patient before, but there was a specific incident in my memory that had emerged when I read the story.

During the summer of 2014, I was a volunteer at a children’s development center in Taipei, Taiwan, working with children with cerebral palsy and other neurological disorders. Every day, I played with the kids, helped them when they had difficulty eating lunch, and guided them through various physical therapy activities. I was specifically assigned to a very sweet 4-year-old girl, Jackie. Our main goal at the center was to maintain or improve the kids’ mobility and cognitive abilities. As an example, every morning I would grip Jackie’s arms and walk her from the toilet to the sink, making sure that she put one foot in front of the other instead of seizing up or getting her legs tangled. The whole process took about 20 minutes – I quickly learned how incredibly patient every teacher there had to be during my few weeks there.

One day, I was getting ready to change Jackie’s diaper before their post-lunch nap. I usually had her lie down on the mat, but I had seen other teachers sit the kids down for short periods of time. One of the teachers suggested to me that I could cross her legs, so that she could practice balancing and sitting up for the amount of time it took me to cross the room and get her a fresh diaper.

After I was sure that Jackie was sitting up on her own, I went over to the area where all the kids’ backpacks were kept. There, I knelt to reach into the back of the cubby and grabbed one of her diapers. Timmy, a boy with Angelman Syndrome, had just walked in holding his nanny’s hand. He had dark, curly hair, and was wearing an orange bandana around his neck. He was always very fashionable and smiled at everyone. But he also had cuts and bruises all over his legs, and the teachers were always scolding him for recklessly careening across the play area. He turned to me with that joyful smile on his face, and I smiled back.

Then I turned, ready to head back to Jackie with diaper in hand. Suddenly, I realized that she had toppled to one side, still in the same spot that I had sat her down. Her legs were still crossed, but they were now in the air, and her head was resting on the ground. All around her, the teachers were busy changing the other kids’ diapers, and no one had noticed that she had fallen. She wasn’t crying or yelling. I have no idea what she was feeling inside – perhaps she was frustrated to be in such a predicament, or perhaps she was patiently waiting for me to come back.

Either way, I had a sudden, horrible, mad urge to laugh. And I have no way of explaining why. There was nothing about the situation that I found funny, and I immediately rushed across the room to pick her up. Luckily, she was unscathed and I changed her diaper with no further incident. But still, right before I flew into action, there was that singular moment where I almost – but did not – burst out laughing. Was I sleep-deprived? Was I desperate and frustrated, and somehow, the combination of emotions and exhaustion had produced this very inappropriate reaction in my brain? Retrospectively, I’m not so sure. I do know that I’m very glad it didn’t happen, and that to everyone else nothing appeared out of the ordinary.

Still, I want to address this completely irrational impulse I had in the moment. It’s the only time I’ve been so disturbed by a feeling that I can describe surely as wrong, and yet nothing really happened. It brings me back to the story that we had read. The physician in Dr. Williams’ short story did end up violently prying open the patient’s mouth, in a sense succumbing to the eagerness for aggression that had been cumulating during his visit. Meanwhile, in ordinary everyday life, I’m sure that physicians do sometimes experience emotions or feelings that are not optimal or even appropriate, whether it be tears welling up when talking to a patient, or feeling frustration toward a patient for their lack of understanding, or fear of failing a patient while reassuring them. Sometimes they might be confused or even repelled by what they are thinking to themselves. But they don’t show what’s happening internally, and perhaps compartmentalize those thoughts to be able to continue acting as a physician.

I guess my question is, when a feeling that seems inappropriate occurs and we “compartmentalize” it, where does it go? It’s very likely that we will never again address the fact that we had that feeling, and instead, act like it never happened. Is it okay for me to not ever acknowledge that I had almost laughed at Jackie, the girl who trusted me to take care of her, when she had fallen, and to speak about my time with her fondly?

We stress the need for empathy in doctors constantly, because it is of course a core characteristic that anyone going into med school needs to have. We are also taught that to make mistakes when treating a patient is inevitable – which is why we should learn to ask for help and learn from what we did wrong. We talked in our ethics class about how in surgery, moral mistakes (mistakes of judgement) are perhaps more grievous than technical errors. But I wish there were more discussion about what should be done in the case where a mistake never manifests itself physically and is rather a mental one – an error of the psychological kind. While our moral restraint ensures that these thoughts stay internal, I still believe that we should encourage discussion so that our moral compasses stay on the right track.

Crazy Thoughts